Outlook global address list is not updating

Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010, Microsoft Outlook 2013 or Microsoft Outlook 2016.For the 64-bit version of Outlook 2010/2013, you should use the x64 version of Outlook Address Book View.To sort the first column you should not hold down the Shift key. Be sure the service is correctly installed and configured.This will help me to write and develop more useful Office 365 solutions for you: Thank you very much, it is most appreciated!Outlook Address Book View is a simple utility that displays the details of all recipients stored in the address books of Microsoft Outlook.

Once the contacts are in users' mailbox in Outlook, their smartphones will synchronize the contacts.

How It Works: On a scheduled basis, Epicenter Server synchronizes a copy of the GAL to a contacts folder in each user's mailbox. During installation, you configure Epicenter Server by telling it which address book to distribute, who should receive the address book, and how often to send updates.

Then Active Sync synchronizes those changes to each user's device. The address book could be your Exchange GAL, an Exchange address list, or an Exchange Public Folder.

The global address list (GAL) is a directory that contains entries for every group, user, and contact within an organization's implementation of Microsoft Exchange.

If your organization uses address book policies, you may want to create additional GALs. For additional management tasks related to address lists, see Address list procedures.