HP Pavillion a610a Vista Home Premium 32 bit Intel Core (TM)2 CPU 6 to 9 months ago I found I could not download and run most Windows updates At one point I did upgrade to IE9 but I returned to IE8 Now my main motivation is to once again upgrade to IE9 which I cannot do. When the situation is at it's worst, I attempt to download updates and receive codes such as 6371c. When I reboot, the "successful" updates are attempted, then stopped and backed out. Pending Xml Identifier / Next Queue Entry Index / Advanced Installers Need Resolving Register the Windows Update Files I will check, but I believe I am only using Windows Vista security measures. This was a task within "Fix It" that I had attempted twice before. Given some of the things you've already done to your system, the following may not work, in which case you might consider doing a repair install to clean things up before trying anything else, or at least boot into a last-known good, restore point, or image from when things were working. After turning off Windows update, then checked add/remove list for last successful update. /Online /Cleanup-image /Scanhealth ( "not recognized" ). BAT ) CHECKDISK, SFC SCAN AND Ch EKSUR Rename the file ( "cannot find" ) Rename the Software Distribution folder System Update Readiness Tool FIXIT Delete incorrect Registry values ... Had a similar problem on my Vista install (64-bit) that I ran for three years.It was a long time ago, and before I discovered Windows Lounge. (Reboots may have been unnecessary unless specified.) Everything worked. It kept getting stuck about halfway through its installation. I've read the thread and am a bit lost with the sophisticated methods suggested so far.Somehow (and I cannot now remember how), I discovered the location of the file that was causing the endless reboot, deleted this, and restarted the Windows Update process, successfully this time. Do not attempt to download all files suggested by Windows update. I won't describe my joy at the next three hours of slogging through knowledge-base articles and various forums from results of a web search on the problem. This problem began long ago so the only time I use system restore is in HP rescue when I have to get out of the "reboot cycle" reboot after attempting to download all suggested updates. Had a similar problem on my Vista install (64-bit) that I ran for three years.
Please do not try to reinstall Vista..would mean you loose all of your data....
After it restarted, it came up with the usual screen that states it is installing the updates, Step 1 of 3 and then the percentage of it being complete.
After completing the first and sometimes the second step, my computer will suddenly restart again and then the screen with state "Loading Files" and then come up with a screen that says Windows could not start and that it is scanning the files to repair.
The windows users can check the actual reason of the stuck windows update and fix the issue accordingly as per the information given below about windows 10 update stuck and also windows 7 update stuck.
The windows update can get stuck or hand in any of the windows versions such as windows XP, vista, 7, 8, 10 and even more.